Are you passionate about customer service and looking for a rewarding career in the retail industry? If so, Pepkor Lifestyle has the perfect opportunity for you! They are currently seeking a Service Center Administrator for Incredible Connection in Potchefstroom, North West. This permanent position offers the chance to work with one of South Africa’s leading retailers, renowned for its commitment to customer satisfaction and innovation.
Service Center Administrator Job Overview
- Location: Potchefstroom, North West
- Company: Pepkor Lifestyle
- Division: Incredible Connection
- Business Unit: Potchefstroom
- Posted on: 03 April 2025
- Closing Date: 11 April 2025
- Position Type: Permanent
- Minimum Experience: Not Applicable
- Job Functional Area: Administrative
- Company Primary Industry: Retail
About Pepkor Lifestyle and Incredible Connection
Pepkor Lifestyle, a leading player in the retail industry, is now offering an exciting opportunity for a Service Center Administrator at Incredible Connection. If you have a passion for customer service and retail, this is the perfect role for you! By joining the team at Pepkor Lifestyle, you will not only be part of a successful company but also have the opportunity to grow your career in a dynamic, innovative environment.
Service Center Administrator Job Description
As a Service Center Administrator, you will be a key member of the team, ensuring that all administrative tasks related to customer service, sales, and store operations are handled efficiently and effectively. Your role will directly impact the daily operations of the store and customer satisfaction.
Key Responsibilities
- Customer Service: Provide outstanding customer service to clients by addressing their needs and ensuring a positive shopping experience.
- Achieve Sales Targets: Meet or exceed sales goals by promoting products, services, and sales initiatives.
- Product Knowledge: Stay informed about the latest products and technologies to effectively assist customers and make informed sales recommendations.
- Merchandising and Store Presentation: Ensure that the store is well-organized, visually appealing, and properly stocked.
- Safety & Security: Contribute to maintaining a safe and secure environment for both customers and staff.
- Teamwork and Self-Management: Collaborate with colleagues and work independently to complete tasks and ensure smooth store operations.
Requirements
To be eligible for this role, you need to meet the following criteria:
Qualifications:
- Grade 12 Matric qualification: This is the minimum educational requirement for the position.
- Experience: A minimum of 1-2 years of proven experience in a retail environment is required. This is an excellent opportunity for candidates who have worked in retail and are ready to step up in their career.
Skills and Attributes:
- Strong communication skills to interact with customers and the team.
- Excellent organizational and time-management abilities.
- A proactive and customer-focused attitude.
- Ability to work under pressure and meet deadlines.
- A passion for technology and retail.
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How to Apply
If you are excited about the opportunity to work with Pepkor Lifestyle and Incredible Connection, here’s how you can apply:
- Prepare your application package:
Ensure your application includes a detailed Curriculum Vitae (CV) that highlights your experience, qualifications, and skills. - Submission Deadline:
Applications will be accepted until 11 April 2025, so make sure to submit your application before the deadline. - Verification Process:
Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks. This is standard procedure to ensure that all potential employees meet the company’s standards. - Job Location:
The position is based at the Incredible Connection Service Center in Potchefstroom, North West.
Working as a Service Center Administrator at Incredible Connection provides an opportunity to develop valuable skills in a fast-paced retail environment. You will gain experience in customer service, sales, merchandising, and administrative tasks while contributing to the smooth running of a leading technology store.
With its competitive benefits, inclusive culture, and focus on professional development, Pepkor Lifestyle offers a rewarding career path. If you are looking for a role that combines customer service, retail, and administrative tasks, this is the perfect position for you!
