Are you a recent matriculant or young South African with a passion for agriculture and a strong interest in sales? Then the Senwes Trainee Opportunity for the role of Trainee Parts Sales Clerk in Wesselsbron could be the perfect start to your professional journey. This role is a stepping stone into the agricultural equipment sales industry—an area that combines customer service, product knowledge, and the unique environment of the South African agri-mechanisation sector.
Senwes Trainee Opportunity Overview
- Position Title: Trainee: Parts Sales Clerk
- Company: Senwes Equipment
- Reference Number: 1042
- Location: Wesselsbron, Free State
- Job Type: Permanent
- Job Level: Mid-Level
- Closing Date: 6 May 2025
- Employment Equity Position: No (but preference will be given to designated groups)
- Salary: Market Related
About Senwes
Founded over a century ago, Senwes has established itself as a dominant player in South Africa’s agricultural landscape. Operating in several provinces across the country, the company’s reach and influence extend beyond South Africa into parts of East Germany.
Core Responsibilities and Duties
1. Providing Efficient Customer Service
In this role, customer service is key. You will be the face of Senwes Equipment to many clients, which means your ability to communicate clearly and effectively will be tested and developed. Your responsibilities in this area will include:
- Establishing and maintaining professional and friendly relationships with customers.
- Listening actively to customer needs and accurately recording their requests.
- Responding to questions and complaints in a courteous and helpful manner.
- Collaborating with suppliers to ensure that parts orders are fulfilled quickly and accurately.
Your goal is to build trust with customers, ensuring they return to Senwes because of the outstanding service they receive. Over time, you’ll gain the confidence and skills to handle complex customer situations independently.
2. Performing Sales Activities
Sales are at the heart of this role. As a trainee, you’ll be involved in all aspects of the sales process, from receiving orders to delivering after-sales support. Key duties include:
- Processing customer orders accurately using internal systems.
- Identifying and ordering the correct spare parts based on customer specifications.
- Conducting over-the-counter sales in a professional and efficient manner.
- Supporting after-sales activities such as following up on part deliveries and ensuring customer satisfaction.
- Making phone calls to promote parts sales, learning how to present products effectively.
- Participating in exhibitions and product promotions to increase product awareness and generate leads.
- Reporting any lost sales or customer complaints to your supervisor so that service can be improved.
This practical exposure will give you a solid understanding of how sales targets are met and exceeded in the real world.
3. Assisting with Stock Control
Behind every successful sales operation is a well-maintained inventory. You’ll play an important role in ensuring that the parts department is well-stocked and organised. This includes:
- Keeping the stock room and sales area neat and clean.
- Learning how to arrange products and parts for display to enhance sales appeal.
- Picking and packing items for delivery or counter collection.
- Performing stock checks and assisting with stock balancing procedures to maintain accurate inventory records.
You’ll also gain insight into the technology and systems used to manage inventory, giving you a competitive edge in future roles.
Minimum Requirements
Educational Qualification
- A National Senior Certificate (Matric) is required for this position.
This makes the opportunity accessible to many young South Africans looking to take their first step into formal employment.
Experience
- While no formal work experience is required, candidates who have some exposure to the agricultural parts environment will be given preference.
This could include informal experience at a family farm, internship programmes, or any technical/agricultural training.
Skills and Knowledge
To be successful in this role, candidates should either have or be willing to develop the following skills:
- Basic Technical Knowledge: You should have an interest in understanding how agricultural machinery works and the function of different spare parts.
- Stock Control Understanding: Basic knowledge of inventory systems and the importance of stock accuracy.
- Parts Catalogues and Systems: A willingness to learn how to use parts catalogues and software such as the Equip system.
- Industry Insight: A general understanding of the agricultural industry and its seasonal nature.
- Sales and Customer Service: Strong interpersonal skills are essential. You’ll need to be persuasive without being pushy and always focused on customer satisfaction.
- Communication Skills: Good verbal and written communication will help you handle customer requests efficiently.
- Computer Literacy: Basic computer skills, including familiarity with spreadsheets and point-of-sale systems.
- Problem-Solving: The ability to think on your feet and offer solutions when challenges arise.
Recommended for you: From Personal Details to References: Building a Professional CV in 7 Easy Steps
How to Apply
If you meet the qualifications and believe you can contribute to Senwes, follow these steps to apply:
- Visit the Senwes Career Portal:
- Register an Account:
- Create a personal account using your email and personal details.
- Complete Your Profile:
- Fill in all required sections including your education, skills, and work experience.
- Upload your Matric certificate and any other relevant documents (CV, references, certifications).
The Senwes Trainee Opportunity: Trainee Parts Sales Clerk in Wesselsbron is more than just a job—it’s an entryway into South Africa’s dynamic agricultural sector. Whether you’re a school leaver with a Matric certificate or someone looking to build a career in sales and customer service, this role offers hands-on experience, skill development, and exposure to one of the country’s leading agricultural companies.
