Dis-Chem Pharmacies, one of South Africa’s leading retail pharmacy chains, is expanding its presence in the Western Cape with a brand-new store opening in Phesantekraal, Durbanville. As part of this exciting growth, Dis-Chem is seeking a passionate and knowledgeable Health Consultant specializing in vitamins and supplements to join their team.
This entry-level position offers a fantastic opportunity for individuals eager to grow their careers in the health and wellness retail sector, while making a positive impact on community health.
About the Role
The Health Consultant will be an essential member of the Dis-Chem team at the new Phesantekraal store. Their primary responsibility will be to promote and sell Dis-Chem Health Focus products, including vitamins and supplements, through consistent and attentive customer service. The role demands a good understanding of health products and the ability to provide expert advice to customers seeking to improve their wellness through supplements.
This position requires someone who thrives in a retail environment, enjoys interacting with customers, and is committed to helping people make informed health choices. The Health Consultant will also assist with merchandising, stock management, and administrative duties within the Health Department to ensure smooth daily operations.
Key Responsibilities
The successful candidate will:
- Assist and advise customers on vitamins, supplements, and related health products to ensure they receive the best possible care and guidance.
- Maintain product displays in the health focus area by keeping shelves stocked and visually appealing.
- Support back shopping and stock control processes to ensure product availability and accurate stock levels.
- Report any pricing discrepancies to management to maintain transparency and trust.
- Implement promotional displays and marketing materials to highlight featured products.
- Achieve monthly sales targets set by the store, brands, and vendors, contributing to the overall success of the team.
- Stay informed about new products and developments in the vitamins and supplements sector.
- Follow administrative processes including weekly returns and stock monitoring.
Candidate Requirements
This role is ideal for individuals with at least six months of sales experience in a health-related retail environment, particularly with vitamins and supplements. Dis-Chem values candidates who have:
- A Grade 12 / Matric qualification (minimum requirement).
- A strong command of the English language for clear communication.
- Basic computer literacy, especially in MS Office.
- Sound numerical skills for stock and sales reporting.
- Willingness to work retail hours, including weekends and public holidays.
Additional qualifications and experience that would be advantageous include:
- A BSc in Biomedicine, Biotechnology, or other relevant health-related qualifications.
- Previous experience in retail sales, particularly in health foods, supplements, or the wellness industry.
- Fluency in a second language widely spoken in the Durbanville area to better serve the local community.
Competencies and Personal Traits
Dis-Chem looks for candidates who demonstrate:
- Excellent promotional and personal selling skills.
- Strong customer service orientation and ability to engage customers effectively.
- Time management skills to balance customer service with stock management and administrative duties.
- Honesty and trustworthiness, essential for working in a retail environment.
- Teamwork, as the role requires collaborating closely with colleagues across departments.
- The ability to analyze basic reports to monitor sales and stock performance.
Physical and Legal Requirements
The Health Consultant role requires physical fitness due to the demands of retail work, including standing for extended periods, walking, climbing, kneeling, and handling stock movement such as lifting and pushing. Applicants must have a valid driver’s license and reliable transport, be South African citizens, and have clear credit and criminal records.
Remuneration and Benefits
Dis-Chem offers a competitive, market-related salary for this position, enhanced by a commission structure that rewards sales performance. Additional benefits include medical aid, a provident fund, and a staff account to enjoy discounted products.
How to Apply
Interested candidates are encouraged to apply before the closing date on 29 May 2025. Only those shortlisted will be contacted. Applicants who have not been contacted within two weeks after the closing date should consider their applications unsuccessful.
Dis-Chem Pharmacies is committed to diversity and inclusion and actively supports the recruitment of people with disabilities. Their recruitment process aligns with the company’s approved Employment Equity Plan and Transformation Strategy, ensuring equal opportunity for all applicants.
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