Sanlam Group, a leading financial services provider, is offering a Client Service Consultant Graduate Internship Programme aimed at equipping graduates with the skills and experience needed to thrive in the financial sector. Based in Tygervalley, Western Cape, this programme provides a unique opportunity for graduates to gain hands-on experience in investment administration and client services within a prestigious company.
This internship is designed for highly motivated graduates who are eager to build a career in financial services. The structured programme provides professional exposure, mentorship, and practical training in client services and investment solutions.
About Sanlam Group and Glacier by Sanlam
Sanlam Group is a trusted name in the financial services industry, offering a wide range of financial and investment solutions. Through Glacier by Sanlam, the company provides world-class investment services, partnering with financial intermediaries and specialists to offer top-tier wealth management solutions.
Glacier’s primary goal is to assist clients with investment administration, wealth preservation, and financial growth. The Client Service Consultant Graduate Internship Programme is an excellent opportunity for graduates to learn from industry leaders and gain insights into investment management.
Programme Overview
The Client Service Consultant Graduate Internship Programme is a full-time opportunity designed for recent graduates who aspire to develop a career in financial services. The programme provides structured on-the-job training, mentorship, and real-world experience in client service operations.
Key Responsibilities
Interns in this programme will:
- Engage with clients via telephone, email, and face-to-face interactions.
- Provide investment-related information to independent financial advisors (IFAs) and investors.
- Assist clients with queries regarding investment products and services.
- Handle administrative tasks, including data entry and compliance checks.
- Support various client service projects and initiatives.
- Learn about financial regulations, investment products, and industry best practices.
This internship provides valuable exposure to financial services operations and helps graduates build a solid foundation for a long-term career in investment and client service management.
Eligibility Criteria
To qualify for the Client Service Consultant Graduate Internship Programme, applicants must meet the following requirements:
Minimum Qualifications
- A completed Matric (Grade 12) with Pure Mathematics.
- A relevant financial degree or diploma, such as:
- Finance
- Investment Management
- Economics
- Business Administration
- Financial Planning
- Strong communication skills in English (written and verbal).
Preferred Experience
- Previous experience (1 year or more) in customer service, finance, or investment administration is advantageous but not required.
- Knowledge of financial markets, investment principles, and banking services is beneficial.
Essential Competencies
Successful candidates should demonstrate the following skills:
- Client Service Orientation – A passion for delivering excellent customer service.
- Problem-Solving Abilities – The ability to analyze client queries and provide solutions.
- Strong Communication Skills – Ability to engage professionally with clients in both written and spoken English.
- Attention to Detail – Ensuring accuracy in data entry and compliance-related tasks.
- Teamwork and Collaboration – Working well with colleagues to achieve shared objectives.
- Adaptability and Resilience – Thriving in a fast-paced and dynamic work environment.
Why Join the Client Service Consultant Graduate Internship Programme?
This internship offers numerous benefits, including:
1. Professional Development
Interns will receive structured training and mentorship from financial experts, allowing them to develop essential industry-specific skills.
2. Career Growth Opportunities
The programme serves as a stepping stone into full-time roles at Sanlam Group, giving interns the chance to transition into permanent employment based on performance.
3. Real-World Experience
Interns will gain practical experience in investment administration and client service, making them more competitive in the job market.
4. Networking and Mentorship
Interns will work closely with senior professionals and industry leaders, providing valuable networking opportunities.
5. Exposure to the Financial Sector
Interns will gain insight into investment products, retirement solutions, and wealth management services.
Application Process
Interested candidates should submit their applications before the deadline to be considered for this exciting opportunity.
Application Steps
- Prepare Your CV – Highlight your academic achievements, work experience, and key skills.
- Write a Cover Letter – Explain your motivation for joining the programme and why you’re a great fit.
- Submit Your Application – Ensure that all required documents are included.
Application Deadline: 13 March 2025
After the application deadline, the shortlisting process will commence. The recruitment process timeline depends on candidate availability and manager review schedules.
Commitment to Diversity and Inclusion
Sanlam Group is committed to employment equity and transformation. The company fosters an inclusive work environment and ensures that candidates from diverse backgrounds are considered.
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The Client Service Consultant Graduate Internship Programme at Sanlam Group is a fantastic opportunity for graduates to gain industry experience and kickstart a successful career in financial services. This programme provides a platform for learning, professional development, and long-term career growth.
Graduates who are eager to gain hands-on experience in investment administration and client service are encouraged to apply before the deadline on 13 March 2025.
