Coca-Cola Peninsula Beverages (CCPB), a proudly independent bottling partner of The Coca-Cola Company, is inviting applications for a six-month Customer Service Centre Internship. Based in Parow, Western Cape, this opportunity is designed for one enthusiastic and qualified graduate looking to gain hands-on experience in a fast-paced and professional environment.
With a company culture built on Fairness, Accountability, Continuous Improvement, and Teamwork (FACT), CCPB has been certified as a Top Employer in South Africa, making it a desirable destination for young talent seeking meaningful work exposure.
Why Join Coca-Cola Peninsula Beverages?
CCPB manufactures and distributes world-famous beverages across the Western and Northern Cape regions. But beyond the brands, it’s the people and workplace culture that truly stand out. The organization is committed to developing young professionals through structured learning experiences.
Some of the key reasons to consider this internship include:
- Exposure to a global brand environment
- Mentorship from experienced professionals
- Opportunities to build industry-relevant skills
- A culture that values growth, innovation, and people
- Contribution to real business operations
What the Internship Involves
The selected intern will work closely with the Customer Service Centre (CSC) team – the essential link between customers and the business. This role will expose the intern to real-world customer interaction, business processes, and inter-departmental collaboration.
Key responsibilities include:
- Managing inbound and outbound calls
- Conducting telesales and capturing customer orders
- Influencing customer purchasing decisions
- Email communication with clients
- Working collaboratively with other internal departments
- Providing quality customer service on every interaction
- Assisting in maintaining customer satisfaction and retention
The internship offers an excellent opportunity to build communication, administrative, and sales support skills, all of which are transferable to multiple career paths.
What You Need to Qualify
CCPB seeks a candidate who is both eager to learn and able to adapt in a dynamic business environment. The internship is particularly suited to a graduate who is ready to step into the corporate world with enthusiasm and dedication.
Minimum requirements:
- A National Diploma (NQF 6), preferably in:
- Business Administration
- Sales
- Marketing
- Less than one year of work experience after graduation
- A valid South African driver’s licence
- Own means of transport
- Willingness to work flexible hours, as business demands may vary
Applicants should demonstrate:
- Good verbal and written communication skills
- A positive attitude and team spirit
- Strong time management and organisational skills
- A proactive mindset and willingness to learn
A Company That Reflects South Africa
Coca-Cola Peninsula Beverages is deeply committed to transformation and Employment Equity. The company actively supports the creation of a workforce that is representative of South Africa’s rich diversity. Appointments are made in alignment with these equity goals, ensuring that all candidates receive fair and equal opportunities.
This internship also aligns with CCPB’s commitment to youth empowerment by offering meaningful work exposure to young South Africans who may not yet have access to full-time work.
Benefits of the Internship
Besides gaining corporate experience, interns at CCPB often leave with a stronger sense of direction, improved skills, and valuable industry contacts. The structured work environment encourages interns to:
- Build confidence in professional settings
- Learn business processes firsthand
- Understand customer behavior and service excellence
- Improve multi-tasking and communication capabilities
This internship may open doors to permanent roles, either within CCPB or elsewhere in the FMCG sector, where practical experience is highly valued.
Important Dates and How to Apply
- Position: Customer Service Centre Intern (Fixed Term Contract)
- Location: Parow, Western Cape, South Africa
- Application Deadline: 15 June 2025
Aspiring candidates are encouraged to prepare a well-written CV and a motivational cover letter detailing their passion for customer service and eagerness to grow within the business world.
This Customer Service internship is more than just a foot in the door—it is a meaningful step toward building a future in marketing, business administration, or sales. CCPB continues to invest in South Africa’s young professionals, and this opportunity could be the game-changer for a deserving graduate.
For graduates looking to kickstart their careers, gain hands-on experience, and work with one of the most recognizable brands in the world, this internship is a golden opportunity.
Check also: The Foschini Group YES Learnership Programme
