Are you looking to start your career in Human Resources? Fidelity Services Group, a leading provider of security services in South Africa, is offering a fantastic internship opportunity for an HR Intern at their N1 City branch in Cape Town.
The position, based within their Fidelity ADT division, offers an exciting chance to gain hands-on experience and develop a deep understanding of the inner workings of the HR department.
Key Responsibilities
As an HR Intern, the successful candidate will be responsible for a variety of tasks, ensuring the efficiency of the HR team. Some of the primary duties include:
- Database Management: Updating internal databases with employee information, including contact details and employment forms. This requires attention to detail and organizational skills to ensure accuracy.
- Report Preparation: The intern will assist in the preparation of HR-related reports, ensuring timely and accurate documentation is provided when required by the HR team or senior management.
- Event Planning and Coordination: The intern will participate in the planning and organization of company events, career days, and other HR-related functions. This aspect of the role will require strong coordination and communication skills.
- Recruitment and Onboarding: The HR intern will provide assistance in the recruitment and onboarding processes. This involves liaising with new hires, helping them settle into their roles, and ensuring a smooth transition into the company culture.
- Cross-functional Collaboration: The intern will work closely with other members of the HR team and cross-departmental teams to support the ongoing operations of the HR department and improve the overall employee experience.
- HR Administration: Assisting with HR-related administrative tasks, such as maintaining an effective filing system and helping with compliance processes like the BBB-EE audit.
- Employee Relations: The intern will receive HR-related queries from employees and direct them to the relevant team member. They will also assist in the implementation of initiatives focused on Organizational Development and Employee Wellness.
- Ad-Hoc Projects: The intern will support the HR Manager and Transformation Executive on various ad-hoc projects as required, contributing to the department’s overall success.
Minimum Qualifications and Experience
To apply for this internship, candidates must meet the following minimum qualifications:
- Educational Requirements: A minimum of an N6, Diploma, or Degree in Human Resources, Industrial Psychology, or a related field.
- Proficiency in Microsoft Office: Candidates must have proficiency in Microsoft Excel, Word, and PowerPoint. These skills are essential for performing tasks related to data management, report preparation, and communication.
- Organizational Skills: The ability to prioritize tasks effectively and manage multiple assignments will be key in this role. Organizational skills are vital for maintaining accurate employee records and meeting deadlines.
- Communication Skills: Excellent communication and interpersonal skills are essential for building relationships with employees and assisting in HR-related queries.
- Attention to Detail: The role demands accuracy in completing tasks such as data entry and report generation. The ability to ensure all details are correct is crucial.
- Knowledge of South African Labor Laws: An understanding of the Basic Conditions of Employment Act (BCEA), Labour Relations Act (LRA), Employment Equity Act (EEA), Skills Development Act (SDA), and Broad-Based Black Economic Empowerment (BBB-EE) is preferred.
Key Attributes
The ideal candidate should possess the following attributes:
- Ability to work under pressure: The HR department often deals with time-sensitive tasks and a fast-paced environment, so the ability to remain calm under pressure is important.
- Team player: While the role offers individual projects, working well within a team is essential to ensure that HR operations run smoothly.
- Strong Planning and Organizing Skills: The intern must be able to manage their time effectively and ensure that all tasks are completed on time.
- Analytical Mindset: An ability to think critically and solve problems is valuable in helping the team improve processes and operations.
- Negotiation and Interpersonal Skills: The HR intern will frequently interact with employees, candidates, and other departments. Strong negotiation and interpersonal skills are essential to managing these interactions effectively.
Application Process
The application for the HR Intern position is open until 11 April 2025. Candidates interested in this opportunity should submit their applications before the closing date. If you do not hear back from Fidelity Services Group within 10 working days of the closing date, you may consider your application unsuccessful.
Fidelity Services Group values its employees and provides opportunities for growth and development. By offering this internship, they aim to support the career development of young professionals and provide them with the skills needed for a successful career in HR.
Candidates applying for the internship should be aware that the company reserves the right not to make an appointment for any advertised position. While preference is given to internal candidates, historically disadvantaged individuals, particularly Black Female candidates, are encouraged to apply.
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