Frontshop Assistant Job Opportunity At Dis-Chem Pharmacy- Apply Today!

Dis-Chem Pharmacies Limited, one of South Africa’s leading pharmacy chains, is currently looking for a dedicated Frontshop Assistant to join their team at the Scott Street Pharmacy in Scottburgh/Umzinto North, KwaZulu-Natal.

This permanent role is perfect for individuals who thrive in a retail environment and have a passion for delivering top-tier customer service.

Minimum Requirements

Essential Qualifications:

• A Grade 12 certificate or Senior Certificate.
• No prior retail work experience required, though applicants with 0-6 months of retail experience will be considered.

Advantageous Qualifications:

• A minimum of one year of experience in a retail environment.
• Certification in Retail Business Management will be a plus.

Candidates should be prepared to work retail hours and meet specific conditions such as a clean criminal record and clear credit history. Additionally, having a driver’s license and reliable transport is essential for this role.

Key Responsibilities

As a Frontshop Assistant, the candidate will be responsible for a variety of tasks designed to ensure smooth operations and high customer satisfaction levels at Dis-Chem Scott Street Pharmacy:

1. Stock Management: The Frontshop Assistant must ensure that all products are correctly displayed on shelves and that stock levels are maintained. This includes monitoring expiration dates and ensuring that products are rotated regularly. Out-of-stock items should be addressed promptly and the assistant will follow up on customer queries related to stock availability.
2. Customer Service: One of the primary aspects of this role is providing exceptional customer service. The assistant will assist customers with their inquiries, making sure they find what they need and offering helpful advice. A professional and friendly demeanor is required to build strong relationships with customers.
3. Transaction Handling: The assistant will be tasked with processing all types of payments, including cash, cards, and vouchers. The role also involves assisting with returns and exchanges of merchandise, following the store’s procedures.
4. Housekeeping and Merchandising: The assistant will maintain a tidy store environment by ensuring shelves, displays, and stock areas are organized and clean. This includes reporting any discrepancies, damages, or expired items to management for swift resolution.
5. Stocktaking: Assisting with the stocktaking process and ensuring that all items are accounted for is an important part of this role. The assistant will also help load and offload stock deliveries when necessary.
6. Teamwork: The Frontshop Assistant will work closely with the rest of the team, helping train new members and assisting in the daily operation of the store. The assistant will adhere to Dis-Chem’s policies, including health and safety standards, and maintain high levels of professionalism.

Competencies and Skills

Dis-Chem is looking for candidates with specific competencies that will contribute to the overall success of the pharmacy:

• Retail Knowledge: A strong understanding of retail operations and procedures is essential for this role. The assistant will need to be able to identify potential issues and know when to escalate matters to management.
• Numerical Skills: A basic understanding of arithmetic is important for handling transactions, stock control, and other related tasks.
• Communication Skills: The ability to convey ideas and information clearly is crucial for interacting with customers and colleagues.
• Attention to Detail: The assistant will need to be diligent in checking stock levels, expiry dates, and ensuring that merchandise displays and pricing are correct at all times.
• Problem Solving: The assistant must be proactive in finding solutions to any issues that arise, ensuring smooth store operations.

Work Conditions and Benefits

Working hours are in line with retail schedules, meaning candidates should be prepared for evening and weekend shifts. As part of the team, the successful applicant will enjoy a market-related salary along with benefits such as medical aid and a staff account.

Dis-Chem Pharmacies is an equal opportunity employer, and as part of its commitment to diversity, the company actively encourages the recruitment of people with disabilities. The company’s employment equity plan and targets will be considered throughout the hiring process.

Application Process

Interested candidates can apply by submitting their applications before the closing date of 14 April 2025. As with all positions at Dis-Chem, only successful applicants will be contacted, and those who have not received feedback within two weeks after the closing date should consider their application unsuccessful.

This position as a Frontshop Assistant at Dis-Chem Scott Street Pharmacy offers an exciting opportunity for individuals to work in a fast-paced and customer-focused environment. With the right qualifications, skills, and a passion for service, this role can provide the foundation for a successful career at Dis-Chem Pharmacies.

If you’re looking to be part of a dynamic team that values customer service and retail excellence, this might be the perfect job for you.

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