Are you ready to kick-start your career in retail? Cashbuild, South Africa’s largest retailer of building materials and associated products, is offering exciting General Assistant job opportunities across the country. This entry-level position is ideal for individuals passionate about customer service, merchandising, and working as part of a team.
Duties and Responsibilities
A General Assistant plays a crucial role in ensuring that the store operates smoothly and that customers receive excellent service. Here’s what you can expect in your day-to-day duties:
Customer Service
- Help customers choose the right products.
- Answer product-related questions and provide information.
- Resolve complaints professionally and efficiently.
- Direct customers to the correct aisles or departments.
Merchandising and Stock Control
- Unpack and shelve stock according to the store layout.
- Make sure shelves are fully stocked and tidy at all times.
- Use planograms (store layout guides) to display items correctly.
- Label shelves with the correct prices and product information.
- Organize the bulk stock area safely.
Housekeeping
- Keep your assigned area clean and clutter-free.
- Ensure aisles are clear and safe for customers to walk through.
- Stock must be merchandised as soon as it arrives to avoid delay.
- Maintain toilet, shower, and canteen areas according to the cleaning schedule.
Safety Compliance (OHSA)
- Follow all health and safety rules.
- Use safety gear where required.
- Report unsafe conditions to the store manager.
- Ensure that heavy items are stored safely to avoid injuries.
Reducing Stock Loss
- Identify and report damaged goods.
- Make sure items are not misplaced or incorrectly labelled.
- Be alert for any suspicious activities that could lead to loss.
Performance Expectations
- Meet daily and weekly targets.
- Deliver tasks on time and with high attention to detail.
- Take responsibility for your duties and strive to exceed expectations.
Problem Solving and Decision Making
- Identify issues and find the root causes.
- Make decisions within company policy and report major concerns to management.
- Follow standard procedures when implementing solutions.
Planning and Pressure Handling
- Organize tasks based on store needs and schedules.
- Stay calm and efficient during busy times, especially on weekends and public holidays.
Teamwork and Communication
- Work well with other staff members.
- Communicate clearly and respectfully with customers and colleagues.
- Share important information with managers or team leaders.
Minimum Requirements
To qualify for the General Assistant position at Cashbuild, you must meet the following criteria:
- Education: Grade 10 or NQF Level 3 with at least one year of relevant work experience OR Grade 12 with no prior experience.
- Language Skills: Must be able to speak English and the local language of the area where you are applying.
- Legal Requirements: Valid South African ID or a work permit.
- Math Skills: Must be able to do basic calculations.
- Availability: Willingness to work weekends, public holidays, and shifts.
- Work Pressure: Able to work under pressure in a busy store environment.
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Locations Offering General Assistant Job Opportunities
Cashbuild is currently hiring General Assistants in the following areas:
- Piet Retief
- Diepsloot
- KwaDukuza
- Edenvale
- Bergville
- Cape Town
- Marapyane
- Mdantsane
- Grahamstown
- Germiston
- Mqanduli
- KwaDesi
- Lydenburg
- Idutywa
- Steelpoort
- Northam (listed twice for different branches)
- Gugulethu
- Welkom
- Lusikisiki
- Jane Furse
- Groblersdal
- Mamaila
- Taung (North West)
- Harding
- Mtubatuba
If you reside near any of these locations, this is an excellent opportunity to apply for a position close to home.
Also check: Necsa Apprenticeship Opportunities – Apply before 17 April 2025
How to Apply
Applications for the General Assistant positions must be made online through Cashbuild’s careers platform. Once you visit the platform, search for the General Assistant job listing in your area and follow the application instructions. Make sure your CV is up-to-date and includes accurate contact details. Prepare to be contacted for an interview if your application is successful.
If you’re searching for stable employment with growth opportunities in a well-established retail environment, then the General Assistant job opportunities at Cashbuild are perfect for you. These positions are designed for individuals who are reliable, hardworking, and eager to learn on the job. Whether you have previous experience or you’re just starting out, this role offers a solid foundation in retail operations and customer service.
